Return and Exchange Policy

We pride ourselves in having a 100% Happiness guarantee! If for any reason your product doesn't live up to the hype, you have 30 days from the date of purchase to follow our simple steps to return or exchange it for something that you will love!

 

FAQ's

When will I receive my replacement/exchange?

We will ship your new replacement or exchange within 5 business days of your refund being processed and approved! You will then receive a shipment email that contains your tracking information. 

When will I receive my refund?

Refunds are processed immediately but it will depend on your bank when they show up in your account. Most banks process them within 1-3 business days but it can take as long as 10 business days for some institutions.

Do I have to pay for return shipping?

Yes, you have to pay for the return shipping fee (unless Claims deemed an error on our part are covered at our expense)! 

Can I do an exchange if I received my item as a gift?

Yes, of course! Just like all our other products, you have 30 days from the day of purchase to exchange your item. 

Still have questions? Pop on our live chat in the bottom right corner of any page or send us an email to thelazyemily@gmail.com.