Return and Exchange Policy

We pride ourselves in having a 100% Happiness guarantee! 

 

FAQ's

When will I receive my replacement/exchange?

We will ship your new replacement or exchange within 5 business days of your refund being processed and approved! You will then receive a shipment email that contains your tracking information. 

When will I receive my refund?

Refunds are processed immediately but it will depend on your bank when they show up in your account. Most banks process them within 1-3 business days but it can take as long as 10 business days for some institutions.

Do I have to pay for return shipping?

Yes, you have to pay for the return shipping fee (unless Claims deemed an error on our part are covered at our expense)! 

 

Still have questions? Pop on our live chat in the bottom right corner of any page or send us an email to thelazyemily@gmail.com.